Posted

As we close out 2020, “Challenging” is the word that comes to mind.  At times it’s been scary, sad, frustrating, confusing but always challenging.  Through it all, we have also experienced the kindness of strangers and the support of our wonderful clients. From all of you who dropped off care packages for us, to the local restaurant who brought pizzas as they closed, to the woman who made masks for staff, we thank you. There are too many examples of kindness to name them all but know you are all so very appreciated.

There have also been many bright spots this year:

  • Dr. Melanie Tramontina became our newest Associate Veterinarian in the middle of the COVID lockdown and quickly fit right in.  Her quiet confidence and sunny disposition endear her to anyone who meets her.
  • We set an all-time record of pet pictures submitted for the 2021 Newtown Vet Pet Calendar, perhaps a result of COVID and the increased time we are all spending at home. Please consider purchasing one as all proceeds go to the local Animal Rescue Groups. 
  • The number of clients who have opened their homes to a new furry friend is heartwarming and has kept us busy! Give them a big hug from us.

We thank you for your patience –with long wait times, backordered items and changing state guidelines for the hospital.  We will continue to work together to care for your pets as we move forward into 2021, hopefully healthy and in one piece.

We are happy to say goodbye to 2020 and wish you much health and happiness in 2021!

Sincerely,

The Doctors and Staff at Newtown Vet

Posted

We were nominated in both Bucks and Bucks/Montgomery this year.  If you are happy with the care you receive from our team, please vote for us in all four links below.  You can vote once per day from multiple email addresses. Voting ends 10/18 at 11:59PM. Thank you for your support!


Courier Times:

Best of Bucks – Veterinary Hospital
https://buckscountycouriertimes.gannettcontests.com/2020-best-of-bucks-readers-contest/gallery?group=365937
scroll to Services/veterinary office/hospitals

Dr. Judy Palm – Best Veterinarian
https://buckscountycouriertimes.gannettcontests.com/2020-Best-of-Bucks-Readers-Contest/gallery?group=365935
scroll to Industry Leader/veterinarian

Intelligencer:

Best of Bucks/Mont – Veterinary Hospital
https://theintell.gannettcontests.com/2020-best-of-bucksmont-readers-contest/gallery?group=365944 
scroll to Services/veterinary office/hospitals

Dr. Angie Summers – Best Veterinarian
https://theintell.gannettcontests.com/2020-best-of-bucksmont-readers-contest/gallery?group=365951
scroll to Industry Leader/veterinarian

Posted

As Labor Day approaches, we celebrate surviving more than five months of COVID’s impact on the Newtown Vet family, our clients, patients & our staff. The picture above is a shout out to legislators and the public that the veterinary industry is a life sustaining part of the Healthcare industry and was once again over looked.  Despite staying open and caring for our patients throughout the pandemic, we were not included in the Hazard Pay Grant Program for front line life sustaining businesses in Pennsylvania.  These tee-shirts are our way of celebrating the work we do every day and are a new uniform alternative for staff.  Feel free to reach out to our local politicians to share your disappointment.

More information about the PA Hazard Pay Grants can be found at

https://dced.pa.gov/download/covid-19-pa-hazard-pay-grant-guidelines-2020/?wpdmdl=95560.

Other news at the hospital:

– Sadly, Pet Fair & the People & Paws 5k for RSD have been cancelled for this year.  As a fun day for all and our largest annual fundraiser for local Animal Rescue groups and RSDSA we had hoped to carry on but have determined there is no way to safely social distance at the event.

–  In mid-August we expanded the appointment & surgery schedules and have almost cleared any remaining waiting list appointments & procedures.  Thank you for your patience!

– To minimize phone wait time, we have temporarily implemented an auto attendant.  You will ring through for check in, pick up and to schedule an appointment but can simply leave a message for refills, food orders and boarding requests.  We’ll call you when your items are ready! Please…..choose Emergency ONLY for life threatening situations.

– Don’t forget your mask for all appointments and come with a fully charged cell phone.  Also, if you block calls on your phone please unblock them for your appointment – we use 15+ different phone numbers to reach clients and want to make your appointment as smooth as possible!

– Please think of your fellow clients for appointments.  We appreciate a minimum of 24 hours’ notice for cancellations.

Are you a 2 adult, cat owning household?  Please consider participating in a cat behavior study with the Researchers at the University of Pennsylvania’s School of Veterinary Medicine on the Feline Behavioral Assessment and Research Questionnaire (FeBARQ) which collects behavioral information from cat owners.

One of our technicians, Victoria, is working on this project and needs pairs of cat owners, who live in the same household, to answer questions regarding their cat’s behavior. The initial questionnaire takes about fifteen (15) minutes for each cat owner. One (1) participant from each household will be asked to complete a follow-up survey one (1) month after completion of the initial survey. If you would be willing to contribute to this study, please send an email to VictoriaLFeBARQ@gmail.comand you will receive a link to the study. 

Stay safe, good luck with back to school & we look forward to seeing you all in the coming months!

Sincerely,

The Doctors and Staff at Newtown Vet Hospital

Posted

June 10, 2020

Just as we thought it couldn’t get more challenging, the last few weeks have. We want to share our hopes for safety and sanity as the US navigates this challenging world together. As we pray that communities find new ways to respect each other and work together, please know that Newtown Vet has been hard at work taking care of our clients and their pets and preparing for the future.

We have a new Associate Vet!

In the middle of the pandemic, we are happy to welcome a new doctor to the Newtown Vet family. Dr. Melanie Tramontina (pictured above) is a 2020 graduate of the University of Pennsylvania School of Veterinary Medicine.

She grew up in Harleysville and has wanted to be a veterinarian for as long as she can remember! In addition to expanding her knowledge and skills with companion animals, Dr. Tramontina has a special interest in shelter medicine from her vet school experience with the Animal Care and Control Team of Philadelphia and the Philadelphia Animal Welfare Society. She is also interested in internal medicine, ruminants (goats, sheep, etc.) and soft tissue surgery and will be training under Dr. Ireland to perfect her skills.
Outside of veterinary medicine, Dr. Tramontina enjoys running, hiking, doing yoga and spending time with her family and rescue critters: three cats (Dewey, Mono and Midori) and her pup (Dottie).

We welcome her and hope that many of you will get to meet her in the coming months as we work towards our new normal with all of you.

Stem Cell Banking

We are pleased to bring you a new opportunity to help your pet (dogs only for now) in the future. We have partnered with Gallant, a leader in animal stem cell banking to bring this non-invasive opportunity to you. Stem cells are typically collected during a spay or neuter and banked for the future. Through our partnership with Gallant we are able to offer our clients this service at a 35% discount from the standard pricing and the stem cells are ready for you if needed in the future.

Stem cells can form building blocks to help a body heal itself in a variety of ways in conjunction with traditional medicine. Stem cells have already been used in dogs to successfully treat ailments such as arthritis, allergies, eye issues and even ligament tears. Contact us for more information on this new opportunity for your pup!

Bucks County is now in the “Yellow”

While this move is significant for many businesses that have been closed during the pandemic, as an essential business Newtown Vet has never stopped working to care for your pets with severe restrictions on how we operate and what cases we can see.

Moving to Yellow loosens some of the restrictions for us but is still very restrictive. What we know today:

  • We are still not allowed to perform elective surgeries or exams unless there is a medical necessity
  • All clients must still wear masks and stay in their cars. We have added rocker chairs in the shade and water for anyone interested.
  • We will maintain our split schedule to protect our staff and you by limiting potential exposure
  • We ask for your patience as we deliver food & medicine to your car and use the K9 corrals to safely admit patients while maintaining social distancing
    We are taking small steps to provide additional services for you. We have waiting lists for wellness exams, nail trims and elective surgeries (as defined by PA) and will begin to see the most overdue cases in the upcoming weeks. Our medical observation (boarding) service is supporting essential workers currently and will be expanded as the state allows. We will also start reaching out to clients who received reminders since March for follow up.

We ask for your patience and support as we navigate the next phase while balancing patient need with client & staff safety.

Posted


As we celebrate Memorial Day and finally some success in beating COVID, we would like to share some Newtown Vet Updates that should be good news for you.

Effective today, client masks are no longer required outdoors for those who are vaccinated while on Newtown Vet grounds. Our staff will continue to wear masks and take conservative precautions for all client contact as we get more and more people vaccinated. Obviously if you are unvaccinated or have been potentially exposed to someone with COVID, please continue to wear a mask and social distance while at Newtown Vet.

We will continue to operate with curbside service for most appointments, food/medication pickups and all tech appointments (nail trims, pre-OP bloodwork etc) for now.  As of June 2nd, clients with appointments for sick patients can opt to use curbside or to come in with their pet for their appointment as long as they are vaccinated, have not been exposed to anyone with a temperature over 100 degrees in the last week and wear a mask while in the hospital.  It’s been 15 months since we have been able to welcome clients into the hospital and we are as anxious as you are to get back to some sense of normal.  We hope to be able to expand in-person options for more services in the near future.

In addition, you may have already experienced our new texting capabilities which will fully rollout for all appointments over the next few weeks.  This service will enable you to text your arrival (no more long hold times!), request an appointment, complete paperwork (surgery consent forms, and provide detailed information about your pet from the convenience of your home. We hope you will give this new service a try and tell us what you think!

Just a few reminders:

– Hospital observation is filling up fast, especially for the holiday weekends.  If you are traveling this summer please think about making a reservation soon!

– We are still experiencing ongoing shipping delays and back order situations with some foods & medications.  Please give us a few days notice for medication refills and consider ordering food refills a few weeks ahead.

– We are hoping to have some version of Pet Fair/5K in September.  Watch for more information as we get closer.

In closing, we would all like to thank you for your patience during this challenging time and hope to see you face to face soon!

The Doctors and Staff
At Newtown Vet

Posted

To all our valued clients & their pets,

March 23rd was the first day Newtown Vet closed to outsiders and split our staff into two teams to continue providing urgent care for all of you. It was a sad day, a scary day and one where our primary focus was on balancing state mandates, your safety and providing urgent care for our treasured patients.  We have not limited hospital hours to be here for you even when most communication is done electronically.

As PA begins to slowly “reopen”, the safety of our staff, clients and their pets will continue to be our priority. With Southeast PA still deeply in the state’s “red zone”, social distancing and isolation is still critical. At this time, nothing will change about our protocols for patient visits and dispensing medications and supplies. 

The greatest impact on patient scheduling and hospital efficiency has not been the curb side concierge, hourly disinfection of high touch surfaces, 3-4 times daily floor sanitizing or state mandated exclusion of “non-essential” care; it has been our attempt to maximize the social distancing of our staff and attempt to insure that we have staff available when you need us.  We have accomplished this by dividing the staff in half –  Team A and Team B.  Staff have not seen the other team or been together at work or outside of work since March 23rd

We are exploring ways to increase the available appointments each day, improve efficiency and to add back services that may have been considered “non-essential” a month ago but become more and more essential as time goes by.  We have started waiting lists for needed surgeries, overdue wellness and the beloved nail trims.  Please know we are as anxious as you are to start working on these safely.  We are building these lists from appointment reminders, client calls and appointments/surgeries rescheduled.  If you would like to be sure you are prioritized you can also email us at NVH@newtownvet.net or we will reach out as the state allows.

We appreciate your patience and cooperation during these difficult times and as always thank you for choosing Newtown Vet as part of your pet’s care team.

Please stay safe!

The Doctors and Staff
Newtown Vet Hospital

Posted

We hope this email finds you social distancing and safe & healthy at home.  We continue to operate at regular hours, with a reduced staff, to see sick patients, refill medications & food and help you navigate this challenging time. Our boarding facility remains closed.  We are here for you, so please contact us if the need arises.

– To extend social distancing for clients & pets visiting the hospital, we have added a new K9 Corral for all dogs coming in.  Your admitting tech will give you more details but it’s a way to admit your dog without touching a tech and vice versa.  All cats must be in a carrier before being admitted.

– We’ve received a few questions about the Tiger who recently tested positive for corona virus at the Bronx Zoo as well as about any risk from our own pets.  Public health officials believe this tiger became sick after being exposed to a zoo employee who was actively shedding virus. This investigation is ongoing.

  • Infectious disease experts and multiple international and domestic human and animal health organizations continue to agree there is no evidence at this point to indicate that, under natural conditions, pets can spread COVID-19 to people. Pets can have other types of coronaviruses that can make them sick, like canine and feline coronaviruses. These viruses cannot infect people and are not related to the current COVID-19 outbreak.
  • The CDC has not received any reports of pets becoming sick with COVID-19 in the US. To date, there is no evidence that pets can spread the virus to people.
    • It is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
    • At this time, the testing of animals for COVID-19 is NOT recommended.
    • The best practice is to wipe down leads, carriers and gear with a household cleaner when used in a public setting.

For more information, please check the CDC or AVMA websites.

Sources:

https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19
https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html

– We are still receiving shipments from most of our vendors (some mildly delayed) and are happy to fill your pet’s prescriptions for you for pick up. We are accepting payment via phone and once you have arrived, our Curb Side Concierge service will gladly bring what you need to your car. For home delivery without the need for a written prescription or a trip to Newtown Vet, please visit our competitively priced online pharmacy at 

http://newtownvethospital.vetsourceweb.com/site/view/HomeDelivery.pml

Lastly, a special thank you to all of the clients who have sent care packages our way over the last few weeks.  These days can be long and we appreciate the kindness!

Happy Easter and Passover,

Stay safe & we hope to see all of you soon!

The Doctors and Staff at Newtown Vet

Posted

Current Protocols

In order to protect clients, staff, and our pet patients, Newtown Vet is operating through curbside services. Clients are currently not permitted in the building, so staff will be in contact over the phone throughout your visit. Food and medication pickup is also available curbside.

If you have questions about our appointment process or wish to schedule an appointment, please don’t hesitate to give us a call at 215-968-3895.

July 3, 2020

As we hope you and your pets are keeping healthy during this unprecedented time, we must all remember that we are still in the midst of a global pandemic. Bucks County has entered the “green” phase of reopening but we must continue to follow the protocols we have set in place at the hospital, both for your safety and the safety of our staff. Unfortunately, “green” is not a return to life as we knew it and probably won’t be for a long time. On a positive note, we are now able to begin resuming some routine care and elective procedures. This is great news but we need to insure that we can continue to expand our services for your pets SAFELY.

From the onset of the COVID-19 crisis, our singular focus has been on keeping our clients and staff as safe as possible while providing pet care within the guidelines established by PA and the AVMA. Unfortunately this meant increasing distance from each other. We closed the hospital to human visitors and maintained our normal hours of operation by splitting our staff into two teams to minimize potential risk and exposure for all.

This hasn’t been easy and is a disruption for all. If you’ve had a sick pet in the past 3 months, you have already experienced our busy phone lines, delayed call backs and difficulty scheduling appointments but you have also witnessed our staff’s willingness to go above and beyond to care for your pet, communicate with you and keep you and your family safe.

As we add back routine appointments and services, our first priority must be to our sick and injured patients but we are working hard to facilitate the back log of routine care. We simply ask for your continued patience and support.

Curbside service is the new normal and there are a few things you can do to help:

  • Please reschedule when you can’t keep an appointment. On a recent day we had 3 No Shows and a long list of patients who could have filled those appointments.
  • Bring a fully charged cellphone so the doctor can contact you during the exam. If you don’t have a cellphone please tell us when the appointment is scheduled.
  • Schedule routine appointments well in advance. We are currently booking annual wellness appointments three weeks out.
  • Allow additional time for medication and food refills to allow for delivery delays whenever possible.
  • All clients are REQUIRED TO WEAR MASKS. You will not be served if you don’t have a face covering and will need to make a new appointment.
  • The doctors and staff of Newtown Vet are doing their very best to accommodate everyone, but we really do need your help, understanding and patience.

We are in this together and will get through it, together.

April 22, 2020

The CDC posted an article today about two pet cats in New York that tested positive for COVID-19. This is the first time that pets have tested positive in the US and there is still much to understand about these cases and the pandemic.

It is important to know that they have NOT changed the safety recommendations for our pets. At this time there is no evidence that pets play a role in spreading the COVID-19 virus in the US.

For the complete CDC article, click on the link below:

https://www.cdc.gov/media/releases/2020/s0422-covid-19-cats-NYC.html

Our commitment to you is to share as much information about the pandemic and the safety of your family as possible. If we become aware of further updates we will share them.

April 19, 2020

In compliance with Governor Wolf’s new directive about masks for everyone, we are asking for your support when visiting Newtown Vet. Everyone interacting with staff (admitting a patient, dropping off for an urgent visit or picking up medication/food) must have face covering. We realize this is one more thing we are all dealing with but it helps to keep everyone a little safer and it is the right thing to do.

Our staff is also stepping up our use of masks and gloves while limiting use of medical grade PPE. You will see all staff wearing gloves and masks outside, but we are also wearing them inside the hospital. We have already implemented the following that is now part of this new directive:

  • Newtown Vet has been closed to all non-essential visitors since March 23rd
  • Curbside concierge for delivery of food & medications directly to your car
  • All Newtown Vet staff takes their temperature when arriving for work as a precaution – Gov Wolf mandated this for positive COVID-19 cases only
  • Staggered start/end times
  • Room for breaks/meals that enables social distancing – our break room has been reconfigured to better enable social distancing

We will continue to reach out if there are changes to our operating hours or hospital protocols. Please know that we are working hard to provide medical care while conserving PPE and taking the best care of our patients.

We are here if you need us!

April 8, 2020

We hope this message finds you social distancing and safe & healthy at home. We continue to operate at regular hours, with a reduced staff, to see sick patients, refill medications & food and help you navigate this challenging time. Our boarding facility remains closed. We are here for you, so please contact us if the need arises.

  • To extend social distancing for clients & pets visiting the hospital, we have added a new K9 Corral for all dogs coming in. Your admitting tech will give you more details but it’s a way to admit your dog without touching a tech and vice versa. All cats must be in a carrier before being admitted.
  • We’ve received a few questions about the Tiger who recently tested positive for corona virus at the Bronx Zoo as well as about any risk from our own pets. Public health officials believe this tiger became sick after being exposed to a zoo employee who was actively shedding virus. This investigation is ongoing.
    • Infectious disease experts and multiple international and domestic human and animal health organizations continue to agree there is no evidence at this point to indicate that, under natural conditions, pets can spread COVID-19 to people. Pets can have other types of coronaviruses that can make them sick, like canine and feline coronaviruses. These viruses cannot infect people and are not related to the current COVID-19 outbreak.
    • The CDC has not received any reports of pets becoming sick with COVID-19 in the US. To date, there is no evidence that pets can spread the virus to people.
      • It is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
      • At this time, the testing of animals for COVID-19 is NOT recommended.
      • The best practice is to wipe down leads, carriers and gear with a household cleaner when used in a public setting.

For more information, please check the CDC or AVMA websites.

Sources:

https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19

https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html

  • We are still receiving shipments from most of our vendors (some mildly delayed) and are happy to fill your pet’s prescriptions for you for pick up. We are accepting payment via phone and once you have arrived, our Curb Side Concierge service will gladly bring what you need to your car. For home delivery without the need for a written prescription or a trip to Newtown Vet, please visit our competitively priced online pharmacy at: http://newtownvethospital.vetsourceweb.com/site/view/HomeDelivery.pml

Lastly, a special thank you to all of the clients who have sent care packages our way over the last few weeks. These days can be long and we appreciate the kindness!

Happy Easter and Passover,

Stay safe & we hope to see all of you soon!

March 21, 2020

To our valued clients: 

This is a challenging time for all of us! The good news is that veterinary services are deemed “essential” which will allow us to remain open as long as we have healthy staff available. Veterinarians are the only profession who take an oath to serve and protect the well being of both pets and humans. We have implemented new protocols and will continue to modify them in order to minimize the risk to all humans involved while doing our best to take care of the patients we all love so dearly. To date, we have no members of the Newtown Vet team or their families who have symptoms of or confirmed Corona virus. We hope to keep it that way for as long as possible.  

At this time we will maintain our normal hours of operation but everything about how we operate has been changed to help protect you, your human family, our staff and their families. Following the social distancing guidelines while caring for house pets is challenging but we are taking actions to observe all state and federal guidelines and regulations as closely as possible. To that end we have divided our staff to limit the number of people in the building on any given day and to limit cross contamination if/when someone is exposed.  

The most important things for you to know:

  • There is no evidence that pets can contract Corona virus but we assume they could potentially carry the virus on their fur, collar or leash so you should limit your pet’s exposure the same as you are limiting your own
  • All staff members have their temperature taken prior to starting their shift and throughout the day. No one will work with a fever
  • We will do everything in our power to care for your sick or injured pet

Important changes to our process/protocols:

  • Based on state orders all elective surgeries will be postponed at least 1 month (this includes puppy/kitten spay and neuter, grade 1 dental/oral health assessment, lumps and bumps unless considered malignant) 
  • Also based on state order, well visits and vaccines will be postponed at least 1 month (Rabies vaccines should be kept current and puppy/kitten vaccine series already initiated and time sensitive. Others can wait.
  • Sick visits will continue to be seen spread out through our normal hours but they will be seen by the doctor available at the time.
  • All appointments will be confirmed with a time, including surgery pick ups. Until we are able to return to a normal schedule we can not guarantee that your pet will be seen by a specific doctor. 
  • No clients, vendors, delivery people will be allowed inside the hospital
  • All clients will remain in their vehicles and if outside their vehicle they must observe social distancing recommendations. Please call us when you arrive.
  • All dogs must be on a secure leash and all cats must be in a carrier (no exceptions) so that staff can meet you at your vehicle to bring just your pet into the hospital. 
  • Medical history will be taken over the phone
  • Your pet will be examined by the doctor and the doctor will call you on the phone to discuss their findings and recommendations.
  • Your pet will be returned to you and your invoice processed (please bring credit card or debit card)
  • We are looking into possible telemedicine formats that might assist us in caring for your pets from a distance if needed. 

We are accepting refills for medications and food for pick up but many of the deliveries are taking an extra day or two.  As usual, we will call you when your order arrives.  This may be a good time to look at our online pharmacy.  The prescription process is electronic (no paper prescription to pick up) and the supplies are shipped directly to your home. 

The Newtown Veterinary Hospital has been serving the people of Newtown and the surrounding communities since the 1930’s and we will continue to do so to the best of our ability while keeping all of our staff employed and doing everything in our power to keep them and our clients safe. We greatly appreciate your patience, understanding and patronage during these difficult times. 

 Sincerely,

The Doctors and Staff

Posted

As we enter a new week, we are writing to let you know of some additional prevention steps we will implement tomorrow morning. We have no plans to close unless the situation changes drastically but we need your cooperation with the following:

When you arrive at Newtown Vet, please call us from the parking lot

 If you have traveled, have flu like symptoms or are caring for someone who is ill, or you are concerned about your health, we will come to your car to:

  • deliver food/medication
  • check you in for an appointment or surgical procedure.  We will take your pet to their appointment while you stay in your car.  The doctor will contact you with treatment plan and to discuss findings
  • Pick up fecal/urine sample drop offs

If you have not traveled and don’t have symptoms or are exposed to someone who is ill:

  • Food/medication will be delivered to your car
  • Fecal/urine sample drop offs will be picked up at your car
  • Appointments/Surgical admits – will be handled from the side door directly into an exam room
  • Surgical/boarding discharge – We will bring your pet to you    

We encourage anyone not feeling well or concerned about their health to reschedule their appointment.  We hope you continue to have good health and that the COVID-19 situation resolves quickly for all of us.  Please don’t hesitate to reach out to us at 215.968.3895 with all of your pet needs.

Sincerely,

The Doctors & Staff of Newtown Vet

Posted

As you undoubtedly know, the coronavirus reached Bucks County in the last few days.  We are monitoring the situation and will continue to communicate with you if recommendations change but wanted to share some safeguards being put in place at the hospital today.

Please know that there is no evidence that COVID-19 can be passed between humans and animals.  This is a human illness that impacts immune compromised and elderly people most significantly.  It is not thought to be transmittable to your pets despite what you may have seen in the press but your pet could help to spread the virus from one person to another on their fur.

We are committed to caring for our clients and their treasured pets.  We have no plans to close unless the situation changes drastically.  We ask for your cooperation with the following:

  • If you are  concerned, sick/coughing/sneezing/fever, or have been exposed to someone who is, please reschedule appointments/surgical procedures if possible.  If you need to come to the hospital, please stay in your car and call us at 215.968.3895 when you arrive.  We will:
    • Come out to your car and take the appointment history.  Staff will escort your pet into their appointment and return them to you when testing is complete. 
    • Bring medication or food for pick up to your car
  • If you are healthy:
    • Appointments, surgical check in/out, boarding – Please check in as normal.  Your pet will be weighed and escorted into an exam room as quickly as possible and your appointment/admit completed in the room.
    • Food/medication pick up as normal

We hope you continue to have good health and that the COVID-19 situation resolves quickly for all of us.  Please don’t hesitate to reach out to us with all of your pet needs.

Sincerely,

The Doctors and Staff